Last updated: October 18, 2026
At VUK Apparel, your privacy matters. This Privacy Policy explains what information we collect when you visit vukapparel.store or make a purchase, how we use it, and the choices you have. By using our store, you agree to the practices described below.
Information We Collect
Information you provide directly
- Contact details: your name, email address, phone number, and shipping and billing addresses, which you provide when placing an order, creating an account, or contacting us.
- Order information: the products you purchase, order history, and any notes you add at checkout.
- Messages: the contents of emails, contact forms, and other communications you send to our support team.
- Newsletter signup: your name and email address when you join our mailing list.
Information collected automatically
- Device and usage data: browser type, device type, pages visited, time spent on pages, and referring URLs.
- Cookies and similar technologies: small files stored on your device that help us remember your cart, keep you signed in, and understand how visitors use our store. See the Cookies section below.
Payment information
Payments are processed through encrypted, PCI-compliant payment providers. We never see or store your full card number on our servers – it goes directly to the payment processor, which handles it under its own privacy policy.
How We Use Your Information
- To process, fulfill, and deliver your orders, including sending order confirmations and tracking updates.
- To provide customer support and respond to your questions, returns, and requests.
- To operate and improve our store, including analyzing shopping behavior to improve products and site design.
- To send marketing emails about new arrivals and promotions – only if you opted in. You can unsubscribe at any time with one click.
- To prevent fraud, enforce our terms, and comply with legal obligations.
Cookies and Tracking Technologies
We use essential cookies to run the store (keeping items in your cart, remembering your session) and optional analytics cookies to understand aggregate shopping patterns. You can control cookies through your browser settings; disabling essential cookies may prevent checkout from working correctly.
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our store:
- Service providers: payment processors, shipping carriers, and email services that help us fulfill orders – each bound by confidentiality obligations.
- Legal requirements: when required by law, court order, or to protect our rights and the safety of others.
- Business transfers: if VUK Apparel is acquired or merged, customer information may transfer as part of the business assets.
Data Security
We use encryption (HTTPS/TLS) across our site, secure access controls, and PCI-compliant payment processing to protect your information. While no online transmission is 100% secure, we regularly review our practices to keep your data safe.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, object to certain uses, or request a copy of your data. To exercise any of these rights, email us at support@vukapparel.store and we will respond within a reasonable timeframe.
Data Retention
We keep order records for as long as needed to fulfill your orders, handle returns, and meet tax and legal requirements – typically several years. Marketing data is kept until you unsubscribe. You may request deletion of your account data at any time, subject to legal retention obligations.
Children’s Privacy
Our store is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the date at the top and, for significant changes, notify you by email or with a notice on our site. Continued use of the store after changes means you accept the updated policy.
Contact Us
Questions about this Privacy Policy or your data? Reach us at support@vukapparel.store, call +90 546 400 40 40, or write to VUK Apparel, Kusbakisi Caddesi, Altunizade, Istanbul 34662, Turkiye.