Questions about sizing, shipping, returns, or your order? We are here to help. Send us a message using the form below, or reach us directly – a real person from our Istanbul-based team will get back to you.
How to Reach Us
Email Us
For order support, returns, and general questions:
support@vukapparel.store
Call Us
Prefer to talk? Give us a call:
+90 546 400 40 40
Visit Us
VUK Apparel
Kusbakisi Caddesi, Altunizade
Istanbul 34662, Turkiye
Service Hours
Our customer care team is available Monday through Friday, 9:00 AM to 6:00 PM (GMT+3). We aim to respond to every message within one business day – usually much faster. Messages sent over the weekend will be answered on Monday morning.
Send Us a Message
Fill out the form below and we will be in touch shortly. Please include your order number if your question is about an existing order – it helps us help you faster.
Quick Answers
- Where is my order? You will receive a tracking email as soon as your order ships. Most orders arrive within 3-7 business days after dispatch.
- How do returns work? We offer 30-day easy returns on unworn items. See our Shipping & Returns page for the full process.
- What size should I order? Our fits run true to size. Check the Size Guide for detailed measurements and between-sizes advice.
- Is my payment information safe? Yes – our checkout is encrypted and PCI-compliant, and we never store full payment details on our servers.